Southeast Asia’s leading provider of decision intelligence.

Market Research in Asia: Make Decisions that Matter.

Blackbox Research has long been the leading market research company in Singapore, and has evolved to become Southeast Asia’s leading provider of decision intelligence.

We specialise in uncovering community perspectives and delivering data-driven insights that matter. As a sophisticated market research agency, we provide comprehensive market research services tailored to the needs of businesses, governments, regulators, and non-profit organisations.

We harness the power of market intelligence to monitor emerging trends regionally and globally, with the goal of identifying significant changes before they impact your operations. For over 23 years, Blackbox has been at the forefront of citizen and consumer research in Singapore, leveraging qualitative research and quantitative research methods to offer a deep understanding of Asia’s diverse populations.

Our Market Research Services

Blackbox is committed to delivering insightful market research services tailored to the diverse needs of commercial entities and public sector organisations in Singapore and across Southeast Asia.

With over 20 years of experience as a leading market research firm in Singapore, we offer a broad and integrated approach to research, providing research solutions that span multiple sectors and cater to the intricacies of today's dynamic environment. In this way, our solutions have evolved from market research services to true decision intelligence.

Our expertise covers key practice areas such as public policy, technology, the marketplace, and community. Our services are multi-dimensional and versatile, designed to address the multifaceted challenges faced by both the public and private sectors.

Whether you're navigating the complexities of public sector demands or exploring the commercial landscape, Blackbox Research delivers strategic market intelligence and insights that drive growth and inform decision-making across all sectors.

Trusted by hundreds of global clients for more than two decades

  • "Blackbox was very helpful in assisting us with our annual membership survey. They are excellent research partners and we would love to work with them again."

    AustCham Singapore
    (Membership Survey and Roundtable Discussion, Mar 2024)

  • "It was great working with Blackbox on this project. They were accommodating and a real joy to work with."

    Economic Development Board
    (Stakeholder Engagement Study, Jan 2024)

  • "The team is responsive and always delivers on time."

    SGX
    (Retail Investor Study, Feb 2024)

  • "Blackbox was a pleasure to work with on this project. We would highly recommend them for future research surveys of similar nature."

    IMDA
    (Cybersecurity Campaign Evaluation Study, Apr 2024)

  • "From conceptualisation to research reports with detailed analyses and constructive recommendations, Blackbox provided professional services to help us gain insights. Based on our overall positive experience, we would recommend Blackbox for future, similar research needs."

    Early Childhood Development Agency
    (4x Public Sentiment Studies on Early Childhood, 2016-2021)

  • "The Blackbox team was motivated, professional and forthcoming. The report provided insightful analysis and valuable data. We had a very positive experience working with the team and would recommend Blackbox Research to anyone looking to understand their target audience and make the right decisions for their business."

    Singapore Heart Foundation
    (Face-to-Face Awareness Study, 2020)

  • "The Blackbox team brought forward their expertise to help us understand the nuances and key concerns of our island partners. The findings and actionable insights in the report were very useful and validated ongoing action plans for future initiatives and engagement strategy. We are pleased with the team's professionalism and quality of research."

    Sentosa Development Corporation
    (Island Partner Survey, 2021)

  • "Blackbox was very professional and dedicated. With their expertise in market research, they were able to come up with robust and detailed insights. The findings from the study have helped us understand the expectations of our members better. We had a very positive experience working with the team and would highly recommend Blackbox Research to other companies."

    SIM Society
    (Membership Survey, 2021)

Signature Solutions Shaping the Future of Research

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    Blackbox Dialogue

    Accelerated Insights, Enriched Understanding

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    Integrated Insights Control Booth

    Decision Intelligence at Your Fingertips

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    Blackbox DiaMetrics

    A Dynamic Communications Testing Tool

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Extensive Experience, Expansive Reach

  • Extensive Experience

    For 23 years, Blackbox has compiled unparalleled experience and expertise in delivering versatile and sophisticated full-service market research solutions. Since our founding in Singapore in 2001, we have completed more than 1500 studies on behalf of over 300 clients from 20 different countries.

  • Sweeping Resources

    We are resourced to meet every research need. We employ more than 70 full-time staff, have a fully appointed suite of interview facilities at our HQ, including a full-time CATI centre. Uniquely, we also have a fieldwork operations team of more than 300 personnel to call upon at short notice.

  • Expansive Reach

    We have established a wide footprint across Southeast Asia, building a network of partnerships that gives us access to databases of 3 million unique respondents, thousands of field workers, and several hundred moderators, interviewers and translators across the region.

  • Rigorous Data Quality

    Utmost data integrity is paramount to us, both in terms of quality and security. Data quality is rigorously checked on all studies, and to guarantee security, we invest in state-of-the-art in-house IT infrastructure and implement stringent data protection policy across the organisation.

Learn More About our Operational Capabilities

  • ASEANScan: What Matters to Southeast Asia

    ASEANScan is a multimedia data and content hub that shares insights from Blackbox Research’s frequent pulse checks on the attitudes, sentiments and behaviour of citizens in Southeast Asia. We marry robust, real-time primary research with deep expert analysis, delivering unparalleled decision intelligence on the trends shaping the world’s most dynamic region.

    Explore ASEANScan

  • SensingSG: What Matters to Singapore

    SensingSG is an innovative data platform that provides a living window into real-time community insights and sentiments in Singapore.

    Through the platform, we engage Singaporeans on a quarterly basis, tracking and updating the responses to create meaningful ongoing measures of what matters to Singaporeans across a range of core issues impacting the community.

    Explore SensingSG

  • Blackbox Perspectives

    We publish original, engaging content on the trends shaping Asia, using our own proprietary data and insights.

    Explore our Content

Connect with Us

Empower yourself with insights and decision intelligence to help you make decisions that matter.

Reach out to us and our team will get back to you within 24 hours. We look forward to talking with you.